Transport

Using public transport as someone who is not just disabled but a wheelchair user is daunting.

Taxis, buses, trains all a potential problem, all a potential argument and all a potential nightmare.

Taxis

Now you would think using a taxi would be the easiest option, but not always. Yes there are a lot of taxis companies that now have WAV (wheelchair accessible vehicles), and the fact that in London all black cabs are not accessible (a little thing I just recently found out), but these are usually cabs with ramps that people go in via the side. The biggest problem with these is the cabs have not been lowered, the ramps are all different types and lengths and these are often than not bought off  somewhere like Amazon and therefore not the correct or safest gradient. This makes them unsafe and risks not just for the driver but the user, as the gradient is too steep/ sharp for them to be safe to use, this can result in chairs being too heavy for drivers to push up the ramp and also for them tipping over or going over the edge which is what happened with me.

Not only that but some cabs have two single ones which means that if the driver does not put them a safe distance apart could cause major issues for the person in the wheelchair.

Not only have that but a lot of ramps had no fixing points on the chairs so again not very safe.

Couple that with the fact that a lot of the taxi drivers are not trained to handle vulnerable adults or wheelchairs, unfit to do so due to medical issues are just not fit or strong enough.

That leaves us with a few vehicles that are called “Doppler’s” these are rear loading WAVs with the ramps out of the backs. Again there are still problems with these such as there not being enough room for the wheelchair and the person sitting in them resulting in legs being squished up uncomfortable against the back of the seats. Again though taxi drivers are not helpful accessing these vehicles either and see reluctant to fold down seats or clear the space.

Buses

Although most buses now have disabled spaces and lowered steps, using a bus is something made of nightmares for me. Since having to use a wheelchair, hand on heart and being honest, I have never used a bus and never will, not if I can help it.

Currently, they are heated arguments between bus drivers, people who use wheelchairs, the public and people with prams. Although the spaces are supposed to be kept for people with wheelchairs, often people will use them if they have a pram and some are seats that have to be folded up in order to become a wheelchair space. However when someone with a wheelchair is wanting to use that bus, the driver should ask the person to put the pushchair down or if it is someone sitting there, ask them to move seats or stand so that the wheelchair user can be accommodated. However, a lot of drivers will not do this due to feeling uncomfortable backlash off the people he is asking to move or in some cases threats.

This has often resulted in insults thrown at the wheelchair user, threats of violence but more than often the bus just not stopping. In the time I have been using a wheelchair I have heard horror stories both personally and in the news about some people having to let three buses go past before one has stopped and let them on, or even worse waiting in a queue only for other people in the queue step over them to get on the bus before them as if they are nothing but a piece of luggage instead of a human being waiting in line, like everyone else with a valid right to get on the bus in turn.

Trains

Trains can be hit and miss. Personally, I have had both good and not so good experiences with this both though Virgin and LNER only on the main line from Newcastle to London but have not had the dubious pleasure of using local rail transport, again from what other people have told me, it’s been a blessing that I haven’t as from what I understand it has ranged from trains not having accessible carriages, no useable toilets, no ramps or staff to help and sometimes no lifts or access to or from the stations. My bad experiences include being forgotten about and left at the end destination at Kings Cross, nearly tipping off the ramp due to people crowding and trying to rush me off for them to get on, no access to a toilet due to cases and people standing in front of the toilet and blocking corridors, cases being left near the exit as there was no room on the luggage rack.

In this day and age transport and buildings should be one of the first things that developers, architects, and designers should be looking at when it comes to being totally inclusive. An inclusive transport network would make life much easier not just for anyone in a wheelchair but for everyone.